Nothing is harder than writing an I’m sorry letter or card to someone at work. These condolences may be sincere but often are just words written about someone we don’t know. What is the best quote, phrase or saying to use on condolence cards. If you get these I’m sorry for your loss or I feel your pain and sympathies letters you often think that they are forced and sometimes confusing. Here is some advice to write the best cards that leave a lasting impact on those you write to. I will break this up into three categories. A card for someone at work. A card for an acquaintance. A card for someone close.